# Zolmi New Zealand: your salon software questions answered Need a booking system that fits a busy salon day? Zolmi brings your appointment calendar, client records, checkout, staff and stock together. Use this guide to compare plans and see how everyday tasks would work in your salon. **14-day free trial · No card required · Subscriptions billed in NZD · No booking commissions** [Start your free trial](https://ai.zolmi.com/sign-up) · [See plans and pricing](https://zolmi.co.nz/pricing) ## Is Zolmi suitable for my salon? Zolmi is salon management software for independent hair and beauty businesses, including busy salons with several staff members. It helps you organise appointments, remember client preferences, manage checkout and keep track of your team and products. For a hair salon, that means keeping colour formulas and visit notes with each client’s record, seeing staff bookings together and recording services and retail sales at checkout. For a beauty salon, it means having treatment history and preferences ready before the next appointment. ## How much does Zolmi cost in New Zealand? Zolmi’s **Start** and **Pro** subscriptions are billed in New Zealand dollars. Your price depends on your plan, staff count and whether you choose monthly or annual billing. For a salon with **three staff members**: | Billing option | Start | Pro | |---|---:|---:| | Monthly billing | NZ$45/month | NZ$68/month | | Annual billing — monthly equivalent | NZ$33/month | NZ$56/month | **Annual plans are paid upfront for the year.** The monthly equivalents above are not monthly instalments. SMS usage and any payment-processing fees are separate from your subscription. Check whether GST applies and whether it is included in your quoted price, along with which team members count towards billing. Prices checked on **2 October 2026**. [Check the current price for your team](https://zolmi.co.nz/pricing). ## Should I choose Start or Pro? **Start** covers the essentials: appointment scheduling, online booking, staff and client management, staff permissions, gift cards, checkout and basic reporting. It also supports SMS notifications, with messages charged separately. Stock management is limited to **10 products**. **Pro** adds digital consultation forms, advanced stock management, professional product usage tracking, staff commissions and advanced reporting. Start can suit a salon that needs to organise bookings and handle everyday checkout. Pro is worth considering if you manage more products, track colour and treatment product usage, calculate commissions or need more detailed business figures. [Compare the plans](https://zolmi.co.nz/pricing). ## Does Zolmi charge a commission on bookings? No. Zolmi does not charge booking commissions. You pay for your software subscription, plus any SMS usage and payment-processing charges. This means a commission-free booking can still involve a processing fee if the client pays by card. ## How does the free trial work? You can try Zolmi for **14 days without entering card details**. Your trial includes Pro, so you can explore the wider feature set before choosing your plan. Set up your services and staff, try a few appointments and run through checkout. Our team can help you get started. ## Can clients book while I am busy or the salon is closed? Yes. You can share your Zolmi online booking link on your website and social profiles, so clients can book outside your opening hours. Bookings appear in your salon calendar, helping your team keep track of appointments without arranging every visit by phone or message. ## Can Zolmi help reduce missed appointments? Zolmi supports appointment notifications and configurable SMS reminders. These help clients remember their visits and reduce the time your team spends contacting them individually. **SMS pricing starts from NZ$0.09**, with messaging charged separately from your subscription. Check the current rate and how message length affects charging when planning your messaging budget. Reminders can help reduce missed appointments, but they work best alongside clear booking and cancellation policies. ## Can I take deposits and manage checkout? Yes. Zolmi supports booking deposits and brings services, retail products, deposits and payment records together at checkout. Basic checkout is included in Start. Pro adds more advanced stock and product usage tools. If you want to keep your existing EFTPOS terminal, ask us to confirm how it will work alongside Zolmi. Recording a payment taken on a separate terminal is different from having the terminal connected directly to your POS. Check supported providers, terminal compatibility and processing fees before switching. Booking deposits also do not automatically mean you can charge a missed-appointment fee to a saved card. ## Can I keep colour formulas, treatment notes and client history together? Yes. Zolmi’s client records hold contact details, preferences, visit history and notes such as colour formulas. Your team can check what happened at the last appointment before starting the next one. Pro also includes digital consultation forms, helping you collect information before a treatment. Staff permissions let you control access, including restricting who can see client contact details. ## Can Zolmi help manage my team? Yes. You can organise staff working hours, breaks and time off, and see appointments across your team. Permissions help you decide what each person can view or change. Pro adds staff commissions and more detailed reporting, so you can review performance alongside the appointment calendar. ## Can I track retail stock and professional products? Yes. Start includes stock management for up to **10 products**. Pro adds advanced stock tools and professional product usage tracking. This helps you keep track of both the products you sell and the products your team uses during services, such as colour and treatment supplies. ## Can Zolmi help with sales figures and accounting? Zolmi helps you review sales, payments and staff performance, and prepare figures for your accountant. During setup, check that your receipts and tax settings match your salon’s requirements. If you need automatic synchronisation with Xero or MYOB, ask us to confirm the specific integration before relying on it. Sales reports support your accounting process; they do not replace bookkeeping or payroll. ## Can I bring my existing client list into Zolmi? Yes. Zolmi supports client-data imports, typically from CSV or Excel files, and our support team can help you prepare the move. Tell us which system you use and what you want to bring across. Alongside client contact details, you may need future appointments, colour notes, consultation forms, gift-card balances or product records. We’ll help you establish what can be transferred before you switch. Keep a copy of your original export and check a sample of imported records before moving your live appointment book. ## Can I use Zolmi on my phone, tablet or computer? Yes. Zolmi is cloud-based and works in a modern web browser on a computer, tablet or smartphone. You need a stable internet connection. You can check your calendar and access your salon workspace from different devices without installing desktop software. ## What help can I get with setup? Personal setup help is included. Contact our team through Live Chat in your Zolmi dashboard, request a one-to-one tutorial or use the video guides. If you cannot access your dashboard, email **support@zolmi.com**. For a scheduled setup session, let us know you are in New Zealand so we can arrange a suitable time. [Get help with Zolmi](https://zolmi.co.nz/help). ## What should I test before switching? Use your trial to work through a normal salon day: 1. **Your appointments:** add your service lengths and staff availability. If you book another client during colour processing, test that arrangement. 2. **Your client’s experience:** make a booking on a phone and check the confirmation and deposit steps. 3. **Your checkout:** include a service, a retail product and your preferred payment method. 4. **Your team’s access:** check what staff can see and change. 5. **Your running costs:** review your subscription, any applicable GST, SMS usage and payment-processing fees. Before paying annually, review the renewal, cancellation and data-export terms. Annual billing is an upfront yearly purchase; do not assume an early cancellation includes a pro-rata refund. ## Who provides Zolmi? Zolmi is provided by **Umov sp. z o.o., based in Poland**, with subscriptions billed in New Zealand dollars for New Zealand salons. If you require client records to be hosted in New Zealand, contact us to confirm where your data and backups will be stored before transferring them. ## Try Zolmi with your salon’s everyday tasks Set up your services and staff, try the booking journey and see how Zolmi fits your working day. Our team can help you get started. [Start your 14-day free trial](https://ai.zolmi.com/sign-up) **No card required.**